Delivery information

Orders are processed for shipping from Monday to Friday and are normally processed within 48 hours. Orders received after midday on Friday will be processed on Monday.

Standard delivery in the USA is by USPS Priority, which normally takes 2 to 4 business days. Express delivery is courier delivery (normally UPS) and is collected from Monday to Friday, but generally not until the day after the order is made. The transit time is 1 to 2 business days.

Delivery guarantee

All mail is tracked and insured, and if your parcel is lost in the post, we will send the goods again or refund them once we hear confirmation that the post office or courier has agreed it is lost.

If the non-delivery of goods is a result of you giving an incorrect address and the parcel is returned to the sender, then we will either re-post goods (an extra delivery charge will need to be paid) or refund the cost of goods. This is dependent on goods being returned and is not guaranteed.